MEASUREMENT CRITERIA HUMAN RESOURCE EXCELLENCE IN PRIMARY HEALTH CARE. CASE: CHILE

Measurement criteria Human Resource Excellence in Primary Health Care. Case: Chile

Measurement criteria Human Resource Excellence in Primary Health Care. Case: Chile

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This study seeks to evaluate the criteria that determine the excellence of a Family Health Center used by the Health Ministry.A qualitative POS methodology was used and two focus groups were conducted with managers and non-managerial people belonging to the Primary Health Care.Then, ULTIMATE 3-6-9 1200MG secondary sources were reviewed specifically in relation to the evaluation criteria of human resources.The obtained results identify eight characteristics that are associated with a family health center of excellence and two new proposed criteria for evaluating the human resource to certify a model center.

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